Banquet Server (On Call)

We are looking for an ambitious and fun individual to join our hard working banquets team at the Le Meridien | Sheraton Charlotte Hotel. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!

- Prepare all dressings and cold sauces.

- Ensure quality guest service and comfort at all times by monitoring the area continuously.

- Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.

- Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.

- Assist servers and set up housepersons if needed.

- Maintain safe serve regulations when serving alcoholic beverages

- Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation

- Assist in breaking down events and cleaning rooms after functions

- Comply with health and safety regulation and act in line with company policies and licensing laws

- Maintain equipment in good condition

- Report on any shortages, damages or security issues

- Handle reasonable guests complaints/requests and inform others when required
This is an On Call position, you will be required to work atleast 2 shifts per month. One that includes a PM event.
Requirements
Skills to be successful in this role would include:

- Ability to work independently and remain motivated

- Smile

- Proven working experience in relevant field

- Helpful with customer service

- Professionalism along with speed and attention to detail

- Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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