Sales Manager/Renaissance St. Louis Airport Hotel

We are seeking a motivated and results-driven Sales Manager to join our team and help drive revenue growth by building strong client relationships, developing new business opportunities, and promoting our hotel's full-service offerings
· Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
Job Description includes:
· Work closely with clients to develop all details of all banquet functions.
· Be fully knowledgeable of competitive markets outside the area.
· Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
· Follow Sales policies and procedures as developed in the annual Marketing plan
· Make personal sales calls
· Conduct site tours for potential clients
· Maintain professionalism in problem situations.
· Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
· Upsell to improve revenue generation on property.
· Attend trade shows, industry and local events that create opportunities for networking
· Develop creative marketing techniques
· Achieve and exceed individual and team annual goals as established by the annual Marketing plan.
· Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.
· Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
· Maintain correct procedures for credit control, financial transactions, and security of financial assets.
· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Ability to accurately use various office and sales software.
· Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
· Ability to assist with the design and preparation of statistical reports and presentations as needed.
· Ability to accurately report information.
· Ability to assist with various office department tasks as needed.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Requirements
· Understands and communicates the StepStone Mission and Core Values.
· Expresses ideas and conveys information clearly, effectively, and professionally.
· Actively listens to others.
· Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
Other duties may be assigned
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.
· Must have exceptional mathematical and computer skills.
· College education and relevant training and experience required. Additional education preferred.
· Ability to timely obtain any required licenses or certificates.
· CPR training required; first aid training preferred.
· Additional language ability preferred.
· Occasional travel required.