Bellhop - Steady Extra (Horseshoe LV)

Helps with guest baggage, while providing excellent customer service.

Responsibilities
- Acknowledges, greets and converses in English with customers who need assistance with their baggage.

- Accurately delivers bags to and from guest rooms. Picks up guests' luggage upon departure and transports to front drive area or delivers for storage

- Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

- Inform guests of the Hotel's facilities and services available. Assists guests with room changes and maintains room key security.

- Participate in maintaining a safe, work environment.

- Completes required room slip information and submits to Bell Captain after each front.

- The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.

Qualifications
- Must be 18 years of age or older

- One year's previous experience as a Bell Person is preferred.

- Must be able to lift heavy baggage up to 80 pounds.

- A minimum of one year of customer service experience in a previous position, where the primary job duty is direct customer service, is required.

-  Must have proven ability to provide courteous, friendly and efficient service.

- Must be able to get along with co-workers and work as a team.

- Must present a well-groomed appearance
ADDITIONAL REQUIREMENTS :

- Must be able to work and quickly maneuver inside and outside.

- Must be able to work independently.

- Must be able to stoop, bend, and lift objects that weigh up to 80 pounds.

- Must be able to push and/or pull heavy rolling loads in excess of 300 pounds.

- Must be able to respond to visual and oral cues.

- Must be able to speak English clearly.

- Position is in a cigarette smoke environment