Business Analyst in Service Delivery Team (Temporary Position)

We are looking for a proactive and structured Business Analyst to join our international Service Delivery team. In this role, you will support our mission to ensure high quality service delivery, strong governance, and seamless collaboration across countries. You will work closely with multiple stakeholders across the organisation to secure transparency, control, and continuous improvement in how we deliver services.
This is a great opportunity for someone who thrives in a collaborative environment, enjoys stakeholder interaction, and is motivated by keeping processes efficient, well structured, and compliant.
You will be a part of an international team based in Denmark, Norway, Lithuania and India. You will be located in Vilnius, Lithuania.
Please note that this is a fixed-term contract for maternity cover (expected duration: around 18 months).
What you will be doing

- Ensure compliance with governance frameworks, instructions, and standard processes

- Perform requirements analysis and ensure solutions meet business needs and requirements

- Collaborate with stakeholders across functions to communicate and align on requirements

- Support onboarding, knowledge sharing, and alignment with agreement frameworks and processes

- Present data insights to diverse audiences, translating them into actionable decisions

- Contribute to yearly assessments to ensure compliance and alignment with rules and requirement
About you

- Experienced as a business analyst (in IT or banking sector)

- Analytical skills with the ability to collect, organize, analyze, and present different information with attention to detail and accuracy

- Ability to guide stakeholders and work closely with them to determine acceptable solutions and demonstrated change management skills

- Solid planning, organizational, and time management skills

- Advanced English skills
We offer:
Monthly salary range from 3200 EUR to 4800 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:

- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.

- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.

- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.

- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.

- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits  HERE .
Your job function (position) in the job contract will Procurement.
Are you ready for the next step?
If this role sounds like the right fit for you, we encourage you to apply. You are also welcome to reach out to hiring manager – Jenni Bergholt Bach at jenba@danskebank.dk with any questions before applying.
Please submit your application by 27 November 2026.
We look forward to hearing from you!