Business Analytics Lead Analyst – Audit Innovation - C13 - MUMBAI

Role Overview
The Business Analytics Lead Analyst is a strategic professional within the Internal Audit Digital Solutions & Innovation team. This role serves as a recognized technical and analytical authority, identifying automation opportunities, designing repeatable solutions, and contributing to the strategic direction of Internal Audit.
The successful candidate combines functional knowledge of Internal Audit, risks, and controls with a demonstrated ability to evaluate business processes, drive innovation, deliver complex solutions, and enhance executive decision-making.
Strong communication and diplomacy skills are required to guide, influence, and align others. The role has significant impact through the delivery of complex initiatives and provides advice and counsel related to business technology and operations.
Key Responsibilities
Solution Development, Delivery & SDLC
● Lead the end-to-end enterprise change request and enhancement release cycle, from requirements gathering and solution design through user acceptance testing (UAT), implementation, and final sign-off.
● Collaborate closely with technology partners and cross-functional teams to design, build, test, and implement automated, scalable, and repeatable analytics solutions.
● Manage project timelines, establish milestone plans, track delivery performance, and provide advisory guidance on technology and operational improvements.
● Support enhancements to DevOps practices, testing frameworks, and solution development lifecycles.
Stakeholder Engagement & Leadership
● Apply strong communication, advisory, and diplomacy skills to guide, influence, and align cross-functional stakeholders, senior leaders, and technology partners.
● Provide guidance, coaching, mentoring, and technical leadership to junior analysts and team members.
● Partner with Internal Audit teams and other stakeholders to drive awareness, adoption, and effective use of analytics solutions.
● Create executive-ready presentations, slide decks, and visual narratives that clearly communicate complex analytical findings and strategic opportunities.
● Design training materials, user guides, and supporting documentation, and deliver interactive training sessions and workshops to enable users and drive adoption.
Governance, Risk & Controls
● Appropriately assess risk when making business decisions, with particular consideration for the firm's reputation and the safeguarding of Citigroup, its clients, and assets.
● Drive compliance with applicable laws, rules, policies, and regulations while exercising sound ethical judgment regarding personal conduct and business practices.
● Promote control transparency by proactively identifying, escalating, managing, and reporting operational and control issues.
Qualifications & Skills
Experience & Domain Knowledge
● 6+ years of progressive experience in audit or technology functions within financial services or a highly regulated global institution.
● Demonstrated experience designing, building, and deploying automated solutions and repeatable workflows to address complex business problems.
● Solid working knowledge of the Software Development Life Cycle (SDLC), Agile delivery frameworks, and business requirements documentation.
Technical & Analytical Competencies
● Experience identifying automation opportunities and designing solutions that effectively demonstrate and communicate the “art of the possible.”
● Working knowledge of banking processes, Internal Audit methodology, and risk and control frameworks.
● Exposure to project management practices and Agile principles is an advantage.
Professional & Interpersonal Skills
● Strong analytical curiosity and critical-thinking skills, with a passion for learning and applying new technologies.
● Excellent interpersonal, presentation, and diplomacy skills, with the ability to influence cross-functional partners and senior leaders.
● Ability to manage competing priorities, navigate complexity, and independently drive initiatives in a fast-paced environment.
Education
● Bachelor’s / University degree required (quantitative disciplines such as Data Analytics, Computer Science, Finance, Statistics, Engineering, or related fields preferred).
● Master’s degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:
Decision Management ------------------------------------------------------
Job Family:
Business Analysis ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above. ------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
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