Cashier, F&B

REQ12531 Cashier, F&B (Open)

POSITION SUMMARY:
The Cashier, F&B is responsible for providing professional, prompt and efficient service assistance to the assigned Outlet’s monetary transactions as well as preparing and maintaining money bags and floats.

PRIMARY RESPONSIBILITIES:

- Assumes responsibility of the assigned Outlet’s POS

- F&B Server handling cashier

- Assists in waiter, bartender, host or steward tasks if requested by the Outlet Supervisor

- Performs monetary transactions including but not limited to cash and credit cards

- Ensures all transactions are performed in a timely and accurate manner including communicating shift hand-over issues and completing shift-end balances

- Ensures all paperwork is presented and organized in an audible manner

- Prepares equipment, station, stock, float, floor prior and after service

- Anticipates guests need and strives to exceed their expectations by following guidelines given by Management

- Holds a thorough knowledge of the casino and hotel layout in order to ensure that guest queries can be answered or referred promptly

- Ensures high standards of personal presentation and grooming

- Attends training sessions and meetings when required

- Ensures all duties are performed in strict compliance with relevant policies and procedures of City of Dream Mediterranean

- Maintains positive relations with other staff and departments

- Participates in training and other activities to facilitate high team performance

- Adheres to all Company policies and procedures

- Reports accidents, injuries and unsafe work conditions to supervisors

- Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements

KEY PERFORMANCE INDICATORS:

- Positive Customer feedback

- Billing accuracy

- Good knowledge of products and services

- Continuous progress of Technical skills

QUALIFICATIONS:

Experience

- Minimum 1 year of previous customer service and cash handling experience preferably within the Hospitality industry
Education

- High School diploma

- Qualifications related to the Hospitality Industry is an advantage
Skills

- Knowledge of POS systems is an advantage

- Excellent interpersonal and customer service skills

- Time management and organizational skills

- Excellent command of English, Greek and other languages highly regarded

PERSONAL COMPETENCIES:

- Achieves agreed objectives and accepts accountability for results

- Displays a high commitment to delivering results

- Communicates effectively

- Displays the highest level of integrity

- Ability to maintain discretion

- Self-motivated

- Approachable