Client Solutions Manager - Reddit Ads

About Aleph

Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.

We are looking for a Client Solutions Manager to support Reddit’s advertising business in Malaysia and Singapore. In this role, you will sit at the intersection of clients, sales and global teams, owning campaign success from launch to optimization. You will be a trusted partner to advertisers, helping them turn performance data into clear insights and measurable results.

If you enjoy solving problems, optimising digital advertising campaigns and working with international teams in a fast-moving environment, this role is for you.

What You Will Do

- Own end-to-end campaign management for Reddit advertisers, from campaign setup to post-campaign analysis

- Analyse performance using key metrics such as CPM, CPC, CTR and CPA, and translate the data into actionable optimisation recommendations

- Prepare performance reports and present insights and optimisation strategies to clients and internal stakeholders

- Partner closely with Client Partners and global teams to ensure smooth campaign delivery and client satisfaction

- Troubleshoot live campaigns, resolve issues, and ensure alignment with platform policies and best practices

- Manage timelines, priorities and stakeholder expectations across multiple campaigns

What We Are Looking For

- 2 to 6 years of experience in client success, ad operations, media, platform, SaaS or media agency environments

- Hands-on experience managing and optimising digital advertising campaigns (paid social and paid media) across multiple platforms

- Strong analytical skills, with a solid understanding of performance metrics and optimisation levers

- Experience creating client-facing reports and clearly communicating performance outcomes

- Ability to collaborate confidently in English with global teams or overseas headquarters

- Solid understanding of ad operations, platform policies and live-campaign troubleshooting

Why Join Aleph

- Impact: Own the full campaign lifecycle for Reddit advertisers in Malaysia and see the results of your work in your clients’ performance.

- Growth: Work directly with Client Partners and global teams, building the regional and international experience that shapes a long-term career in digital advertising.

- Team culture: Join a collaborative, inclusive team where problem-solving and open communication are valued, with a hybrid setup (3 days in the Kuala Lumpur office) that balances teamwork and flexibility.

- Market context: Social platforms now account for nearly half of digital ad spend in Malaysia, so advertisers need partners who can turn platform data into clear decisions.

- Inclusive hiring: We welcome applications from people of all backgrounds, and we encourage you to apply even if you do not meet every requirement.

“Share our similarities, celebrate our differences.” – M. Scott Peck

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