Clinical Administrative Assistant - ENT

At Ohio ENT & Allergy Physicians we are dedicated to helping patients achieve their fullest potential through exceptional, compassionate care.  If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Administrative Assistant (ENT) opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Work Locations: East Broad Street

Summary of Duties: Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing. Traveling to other facilities along with your physician.

Essential Functions:

- Ensure consents are signed electronically with the patient on the same day.

- Schedule surgeries and post-operative appointments with the patients.

- Enter surgery information into the EMR.

- Completion of the surgery PAT form and any additional information pertaining to the surgery.

- Schedule diagnostic tests.

- Handle insurance pre-certs/predeterminations as needed.

- Schedule Peer to Peer review calls at the request of the Pre-Cert department.

- Answer phone calls promptly and return calls in a timely manner.

- Manage EMR desktop hourly.

- Check faxes hourly and complete letters daily.

- Completion of all chart reports.
Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Work Environmental: Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20
Requirements
Skills/Experience:

- Qualified applicant should have at least 1 year experience in a medical office environment.

- Excellent oral and written communication skills required.

- Knowledge of EMR practice management software, NextGen preferred.

- Knowledge of Microsoft Office software required.

- Ability to establish and maintain effective working relationships with Physicians and all co-workers.

- Adheres to all HIPAA privacy and security regulations and guidelines.

- Must be aware of and comply with all OSHA standards and guidelines.