Front Desk Agent
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Check my fitAbout the role
What You Will Be Doing:
• Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
• Sorts incoming mail and faxes for guests.
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.
The Ideal Candidate:
• Previous experience as a Front Desk Agent is preferred
• Experience in a customer service industry is required
Requirements
- Exceptionally friendly, outgoing demeanor with a passion for delivering excellent customer service.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Previous front desk, office management, or healthcare administration experience preferred.
- Excellent verbal and written communication skills.
- Proficiency in using scheduling and billing software is a plus.
- Weekend availability must be open to rotated
Are you a fit for this role?
Add your CV and RoleFinder scores your fit for Front Desk Agent first, with a one-line reason. Then it ranks the open roles where you want to work, plus remote ones, shows your best 12, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
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