Games Operator-Part Time-Midway

It is the primary responsibility of the Midway Game operator to give great customer service while maintaining game operations.

Responsibilities
- Clean game area at end of shift and assist with trash duty

- Other job duties as may be assigned

- Stock merchandise when assigned

- Repair merchandise when assigned

- Direct problems to supervisor

- Help maintain a safe work environment

- Encourage customers to play midway games, explain game objectives, awards prizes and explain rules Encourage customers to play midway games, explain game objectives, awards prizes and explain rules

- Exemplify our core values, family style service, our mission and vision

- Exemplify our DEI (diversity, equity, inclusion) culture

- Performs other job-related duties as assigned

Qualifications
- Previous customer service experience preferred

- Previous experience working in a similar resort setting preferred

- Ability to perform basic math

- Ability to understand and comply with all company and departmental rules and regulations, policies and procedures

- Excellent customer service skills

- Interpersonal skills to effectively communicate with all business contacts

- Ability to effectively communicate in English, in both oral and written forms

- High School education or equivalent

ADDITIONAL REQUIREMENTS

- Ability to stand for long periods of time

- Work is performed in an area which may be unusually hot, crowded and noisy

- Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high

- Work varied shifts, including weekends and holidays

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.