Guest Service Representative/Front Desk PT - Country Inn and Suites Red Wing

Country Inn & Suites in beautiful Red Wing is hiring for part-time and full-time Guest Service Representatives.  Join Our Team as a Front Desk Rockstar!

Position: Part-time Front Desk / Guest Service Representative
Shifts Available: 7:00 AM – 3:00 PM and 3:00 PM – 11:00 PM - Must be available to work both day and evening shifts, weekends, and holidays. 2 - 3 days per week.

Be the Smile That Starts Every Stay
In hospitality, first impressions mean everything—and that’s where you come in.
As a Front Desk / Guest Service Representative , you are more than just the person behind the desk—you are the welcoming smile, the problem solver, the storyteller, and the heartbeat of the guest experience . You set the tone for every stay, creating moments that guests remember long after checkout.
If you love connecting with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this could be the perfect role for you.

What we Offer You

- Competitive Pay

- Paid Time Off

- Holiday Pay

- Referral Bonus

- Wellness Day

- Like to travel, enjoy all Wyndham has to offer with employee discounts at all Choice branded properties

- Areas for Advancement
What You’ll Do
As part of our Front Desk team, you’ll:

- Welcome guests with warmth, professionalism, and genuine hospitality

- Perform check-ins and check-outs efficiently and accurately

- Answer incoming calls and assist with reservations and guest requests

- Provide helpful information about the hotel, amenities, and local area

- Resolve guest questions and concerns with care and urgency

- Communicate clearly with team members to ensure seamless guest experiences

- Hotel laundry
What We’re Looking For
We’re looking for someone who is:

- Friendly, positive, and energetic

- Passionate about hospitality and helping others

- Professional and reliable

- Comfortable multitasking in a fast-paced environment

- A strong communicator—both verbally and in writing

- Attention to details

- Able to stand for extended periods

- Available evenings, weekends, and holidays
Hospitality or customer service experience is a plus—but the right attitude and personality matter most!

Why You’ll Love Working With Us
- Supportive, positive team culture - Opportunity to grow and develop within hospitality - Be part of creating memorable guest experiences every day - Work in an energetic, people-focused environment

Ready to Make an Impact?
If you’re someone who loves people, brings positive energy, and wants to be part of a team that takes pride in exceptional service—we’d love to meet you!
Apply today and help us create unforgettable stays.