Key Account Manager - OEM

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.

Job description

About the team

We are seeking a dynamic and experienced Key Account Manager to join our team in Thailand, focusing on Chinese Original Equipment Manufacturers (OEM). This role requires a strong understanding of the Chinese language and culture, as well as expertise in handling key accounts to foster long-term business relationships.

Key Tasks

- Develop and maintain strategic relationships with Chinese OEM clients to ensure their needs are met and exceeded.

- Conduct market analysis to identify business opportunities and create innovative solutions tailored to Chinese OEMs.

- Communicate effectively with clients in Mandarin and English to negotiate contracts, manage expectations, and resolve issues.

- Collaborate with cross-functional teams in Thai and English to design and implement marketing strategies that align with Chinese OEMs' cultural and business practices.

- Monitor industry trends and competitor activities to stay ahead in the market and provide insights to the senior management team.

- Prepare and present detailed reports on account performance, sales forecasts, and market conditions.

Experience Required:

- Bachelor’s degree in business administration, Marketing, or a related field.

- Minimum of 5 years of experience in account management, preferably within the automotive industry.

- Proficiency in Mandarin, English and Thai, both written and spoken as there will be a need to deal with Chinese OEMs in Thailand market and working closely with regional team.

- Strong cultural acumen and ability to navigate Chinese business practices.

- Excellent communication, negotiation, and interpersonal skills.

- Proven track record of achieving sales targets and managing high-value accounts.

- Ability to work independently and as part of a team in a fast-paced environment.

Travel Requirement:

Up to 50% of travel should be expected with this role
Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact  privacy.response@castrol.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.