Office Manager - Medical Practice

Manage our medical practice as a dynamic Office Manager!

Must commute to Rockville 2 times a week

Up to 40 hours a week. 8:30A to 4:30P

Our medical practice is seeking a highly motivated and experienced Office Manager to oversee our daily operations and drive our strategic vision. If you are a results-oriented leader with a passion for exceptional patient care and team management, we want to hear from you!

Key Responsibilities & Leadership:

- Operational Excellence: Oversee daily front desk office operations, ensuring efficient workflows and strict adherence to healthcare regulations.

- Team Leadership & Development: Manage front desk staff schedules, resolve interpersonal issues, and foster a positive, high-performance culture.

- Patient Advocacy: Serve as the primary point of contact for patient inquiries, ensuring every patient receives a resolution that exceeds expectations.

- Strategic Implementation: Partner with the Practice Administrator, Operations Team and Medical Director to develop and execute business plans that drive growth.

- Resource Management: Monitor equipment needs, manage procurement, and oversee IT/EMR system health.

- Compliance & Quality Assurance: Maintain rigorous standards for regulatory compliance and clinical quality assurance.

- Interdepartmental Collaboration: Act as a liaison between Marketing, HR, Billing to ensure seamless company-wide processes.
Candidate Profile & Qualifications:

- Experience: Minimum of 5 years in healthcare management or a comparable leadership role.

- Education: 4-year degree from an accredited university required .

- Technology: Proficiency in Windows-based office technologies and EMR systems (experience with Nextech is a significant advantage).

- Soft Skills: Exceptional communication, problem-solving abilities, and a talent for building cross-functional relationships.
Great to have:

- Master’s degree in Healthcare Administration, Business, or a related field.

- Proven track record in multi-site clinical management.
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.