Receptionist

This entry level receptionist is responsible to greet visitors, answer their questions, politely enforce security, and extend a warm greeting all who access the facility. He or she will also perform duties such as answering and forwarding phone calls, sorting and filing records, and performing other clerical tasks requiring basic knowledge of systems or procedures.

Responsibilities

- Acts as an advocate to raise the awareness of the needs of children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.

- Serves visitors by greeting, welcoming, directing, and announcing them appropriately.

- Answers, screens, and forwards any incoming phone calls while providing basic information when needed.

- Maintains security by following procedures and controlling access. Monitors logbook and issues visitor badges.

- Receives and sorts daily mail/deliveries/couriers.

- May perform other light clerical duties if called on as primary duties allow.

Culture

- Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

Education

- Bachelor's degree in Business Administration, Office Management, Secretarial Studies, Communication, or a related field.

Experience

- One to two years of experience in reception, customer service, administrative support, or a related role.

Skills and Competencies

- Excellent verbal and written communication skills in French and English.

- Strong customer service orientation.

- Professional and welcoming demeanor.

- Strong interpersonal and relationship-building skills.

- Ability to maintain confidentiality and exercise discretion.

- Strong organizational and time-management skills.

- Attention to detail.

- Basic computer proficiency, including Microsoft Office (Outlook, Word, Excel, Teams).

Licenses and Certifications

- None

*Equivalent education, training and/or certification may be substituted for experience and education shown above

Working Environment

Office – Standard Office Environment

Physical Demands

Sitting, standing, and/or walking for up to 8 hours per day

Travel Requirements

No travel required for this role

The application should include a CV, cover letter, academic documents, and a copy of the national ID card. The deadline to apply is November 20, 2026. Please note that incomplete applications may not be considered for review.