Sales Operations Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in connecting technology manufacturers and cloud providers with business-to-business technology experts worldwide. Our diverse solutions portfolio and digital platform, Ingram Micro Xvantage™, help drive innovation and business growth. Here, we believe we grow further, together, empowering talented people to create impact while building rewarding careers in technology.

As a Sales Operation Specialist , you’ll play a critical role in ensuring sales processes run efficiently and accurately, enabling our teams and partners to deliver exceptional customer experiences. Based in Cairo, you will collaborate closely with sales, customer service, vendors, and internal stakeholders to manage order processing, reporting, and operational excellence.
Top success factors:

- Strong attention to detail and accuracy

- Customer-focused mindset and problem-solving ability

- Ownership of operational processes and continuous improvement

What You'll Do

- Manage and process customer orders, ensuring accuracy, compliance, and timely execution.

- Support sales teams with quotations, order tracking, delivery follow-up, and account administration activities.

- Monitor sales and operational data, prepare reports, and provide insights that support business decisions.

- Collaborate with internal teams and external partners to resolve order, delivery, or process-related issues.

- Identify opportunities to enhance operational efficiency and improve customer satisfaction through process improvements.

You May Be a Great Fit If

- You have experience in sales operations, sales support, order management, customer service, or sales administration.

- You demonstrate strong analytical and organizational skills and can manage multiple priorities effectively.

- You can independently solve operational challenges while collaborating with cross-functional teams.

- You have experience working with ERP, CRM, or sales management systems and are comfortable using reporting tools and Microsoft Office applications.

- You are customer-focused, results-driven, and take accountability for delivering high-quality outcomes.

What It's Like to Work Here
At Ingram Micro, you'll join a collaborative, high-performing environment where your ideas and contributions matter. We encourage continuous learning, professional development, and cross-functional collaboration. You'll have opportunities to expand your expertise, build meaningful relationships, and contribute to a business that plays a key role in the global technology industry.
Joining Ingram Micro means being part of a company where integrity, responsibility, and talent are celebrated, ensuring your long-term success in an ever-evolving industry.
If you're enthusiastic, motivated, and ready for a new challenge, we'd love to hear from you. We encourage applications from people of all backgrounds, experiences, and identities, even if your experience doesn't match every qualification.
Let's shape tomorrow.
Your ambition empowers tomorrow's technology, today.
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