Senior Manager, Business Enablement

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Manager, Business Enablement based in Canada.

Join a global travel technology environment dedicated to improving experiences for travelers, business partners, and service teams worldwide. As Senior Manager, Business Enablement, you will lead strategic initiatives that simplify operations, enhance customer service, and drive measurable business improvements across a global B2B organization. You will oversee continuous improvement, process optimization, automation, AI-enabled servicing, and operational governance to reduce inefficiencies and improve service quality. Working across Product, Technology, frontline teams, external vendors, and business partners, you will transform complex operational challenges into scalable, practical solutions. You will also play a key role in crisis readiness, financial risk management, and the successful launch of new services and business verticals. This leadership opportunity is ideal for a data-driven professional who combines operational excellence, strategic thinking, and a passion for delivering outstanding customer and partner experiences.