Specialist, Academic Services Senior

The University of Maryland, Baltimore (UMB), School of Medicine - Graduate Program in Life Sciences (GPILS) is currently seeking a Senior Academic Services Specialist. The Senior Academic Services Specialist is responsible for the full administrative coordination of academic programs, such as graduate or doctoral. This position is responsible for leading administrative activities, coordinating, organizing and maintaining the operational and administrative functions of departments and/or programs. This position is also responsible for serving as a resource for students, faculty and staff by developing and coordinating academic activities, programs, and extracurricular seminars.
UMB is a public university and constituent institution of the University System of Maryland.  All employees are expected to work primarily physically within the State of Maryland.

Responsibilities
- Lead administrative activities of the academic program, such as Doctoral and Graduate programs, with interrelated activities of other programs, departments, or staff to ensure optimum efficiency and compliance with appropriate policies and procedures.

- Develop academic program plans in accordance with specifications and funding limitations.

- Oversee daily operations and coordinate activities of academic programs.

- Determine priorities and synchronize assignment of faculty, facility, and students to class.

- Ensure students are progressing through courses appropriately and academic success.

- Assist students with inquiries relating to their enrollment, such as selection of classes, payment of tuition, student fees, and insurance.

- Develop, compile, and write program or coursework communications and promotional literature for distribution such as newsletters, brochures or flyers.

- Reconcile departmental budgets and oversee payment of all departmental expenses including payment of student workers, guest artists, guest speakers, departmental and office supplies, etc.

- Prepare periodic reports, financial statements and records on academic program activities, progress, status or other special reports for management or outside agencies.

- Organize clinical or internship site assignments.

- Arrange clinical or internship supervision at clinical or internship site by assignment of faculty or preceptor.

- Confer with and advice staff, students and others to provide technical advice, problem solving assistance, answers to questions, and provides policy interpretation.

- Refer issues to appropriate department person when unable to respond.

- Serve as a liaison between students, residents, or faculty and department staff regarding payroll, benefits, reimbursements, and other administrative matters.

- Coordinate travel, housing, and visa requirements as needed.

- Evaluate program effectiveness to recommend improved methods. Implement activities of academic program and assignment of faculty, facility, and students.

- Ensure students are progressing through courses appropriately and successfully.

- Direct students to resources that will aid in their success. Perform other duties as assigned.

Qualifications
EDUCATION: Bachelor's degree.
EXPERIENCE: Five (5) years of administration of a program, preferably in higher education or healthcare setting.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

KNOWLEDGE, SKILLS, ABILITIES

- Accomplishes responsibilities by applying specialized and theoretical knowledge, principles, and concepts of a professional discipline normally acquired through advanced education or specialized training.

- Resolves issues and significant matters on behalf of management by utilizing independent judgment, discretion, creativity, and analytical thinking.

- Contributes to development and evaluation of goals and objectives.

- Creates solutions to ensure legal and policy compliance.

- May supervise, mentor, or coordinate work of others (positions that supervise are responsible for service delivery, quality assurance, and employee performance).

- May independently manage or administer programs, processes, projects, or resources.

- Applies in-depth, senior level knowledge, concepts, principles, and skills.

- Wide latitude in decision making to interpret unclear or inadequate guidelines.

- Supervisor and employee collaborate to develop goals and objectives. Confers with supervisor only on controversial or far reaching matters. Proactively resolves broad and unique matters requiring sophisticated analysis and interpretation. Acts as resource to others. Knowledge of position requirements.

- Knowledge of all applicable requirements, regulations, and laws.

- Skill in effective use of applicable technology/systems.

- Ability to effectively communicate both verbal and written thoughts, ideas, and facts.

- Ability to work cooperatively with others and independently.

- Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.