Vendor Management Specialist

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Vendor Management Specialist
The Brazil Vendor Management Specialist is a strategic role responsible for shaping and executing the vendor management agenda for the Claims function in Brazil. Acting as the main liaison between the Claims team, external vendors, and the Regional LATAM Vendor Management team, this position is focused on delivering long-term operational efficiency, financial value, and effective risk mitigation.
This role combines strong analytical capability, sourcing expertise, performance management discipline, and governance oversight to ensure vendor relationships support business objectives and comply with local regulatory requirements. It also plays an important part in promoting the value of Claims Vendor Management across the organization and strengthening the culture of vendor management within Chubb.
Key responsibilities include:

- leading vendor management strategies that improve efficiency and reduce business risk

- analyzing ALAE, vendor spend, and performance data to identify savings and improvement opportunities

- optimizing vendor panels and supporting sourcing initiatives across Brazil Claims

- developing and managing RFQ, RFP, and RFI processes, from scoping to implementation

- establishing and monitoring SLAs, KPIs, and balanced scorecards to drive vendor accountability

- supporting governance, due diligence, and compliance processes in line with local and regional requirements

- assisting stakeholders in the use of vendor management systems and tools

- creating user guides, training materials, and process mapping documentation

- partnering with internal teams to address compliance gaps and implement corrective action plans

- supporting regional initiatives and contributing to the development of vendor management best practices

Qualifications
The ideal candidate brings a strong background in procurement, vendor management, or insurance claims, along with advanced Excel skills, commercial awareness, and the ability to influence stakeholders effectively. Experience with Power BI, QlikSense, and AI tools is a plus.
Minimum qualifications typically include a bachelor’s degree in Business Administration, Law, Insurance, or a related field, along with 3–4 years of relevant experience. Fluency in Portuguese and English, with intermediate Spanish, is also required.
Benefícios:

- Home Office - 2 vezes por semana;

- Day Off Aniversário;

- Short Friday - saída antecipada às 15h às sextas-feiras;

- Código de Vestimenta Casual;

- Wellhub (Gympass);

- Zenklub - plataforma de saúde emocional;

- Go fluent - plataforma de idiomas;

- Vale Alimentação e Refeição;

- Assistência Médica e Odontológica;

- Plano de Previdência Privada;

- Participação nos Lucros e Resultados.