VIP Account Manager

Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.

Perfect for those who aim to:

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Manage a portfolio of VIP clients and provide personalized support to each user;

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Build long-term client relationships through regular communication and proactive follow-ups;

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Improve client engagement and retention through personalized promotions and campaigns;

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Monitor client activity and identify opportunities to improve portfolio performance;

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Coordinate with internal teams to resolve client issues and ensure a high level of service;

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Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.

Experience you’ll need to bring:

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1+ year experience in VIP account management;

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Strong English communication skills - Upper Intermediate level;

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Experience managing client requests independently and handling multiple priorities;

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Ability to build client relationships and provide personalized support;

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Experience working in the iGaming industry.

It's a perfect match if you have those personal features:

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Strong communication skills, empathy, and a client-focused mindset;

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Proactive approach, ownership, and ability to work independently;

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Strong organizational skills, attention to detail, and reliable follow-through;

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Adaptability, willingness to learn, and ability to stay calm in challenging situations

Our clients offer competitive benefits to support your professional and personal growth, including:

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Health & Wellness Focus;

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Global Medical Coverage;

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Growth Opportunities;

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Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

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Performance-Driven Rewards;

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Dynamic Work Environment.

Apply, and let your growth journey begin.