Warehouse Manager

Key Responsibilities:

- Adherence to all company policies and procedures.

- Lead and manage all warehousing related operations including setting up of warehouse processes and daily routine operations.

- Administrative Responsibilities
- Responsible for managing Agreement /contract with service providers.

- Enforce safety regulations and maintain a clean, hazard-free facility.

- Meet all compliance & regulatory requirements regarding licenses, operational & fire safety, health & environmental hazards, storage and handling of material.

- Ensure 3PL are performing all their duties as per agreement including daily routine activities, sharing of reports, trackers and distribution of labor.

- Conduct Performance evaluation of 3 PL at regular intervals

- Operations Responsibilities
- Ensure daily routine warehousing activities are being monitored, including dispatch schedules, inbound receipts, quality, inventory monitoring, space management, ERP transactions and documentation (LR , Invoice & other documents)

- Ensure daily Logistics operations including vehicle arrangements, price negotiations, vehicle condition, loading/unloading etc are being monitored

·       Overseeing cycle counts, reconciling discrepancies, and ensuring system accuracy.

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- Co-ordinate with CSR and procurement team to ensure smooth movement of inbound and outbound of material.

- Drive monthly /quarterly KPIs and take corrective actions for any misses.

- Ensure proper documentation and processes for inbound and outbound inventory

- Collaborate with stakeholders for data and information on Inventory planning at the warehouse for storage and movement to meet business requirements.

- Initiate, manage and maintain cross functional communication /discussions with Sales, Supply Chain & Finance teams to align on inventory volumes, storage space, and costing.

- Ensure disposal of discarded and write off material is managed as per internal policy as well as local regulatory requirements.

- Conduct monthly / quarterly stock audits and share reports with stakeholders along with correct action plan for issues (if any)

- Accurate and timely processing of warehousing bills and assigning the accurate expense code to determine the right costing.

- Publish reports, metrics and share Order status trackers with stakeholders

- Timely resolve issues & customer complaints, conduct RCA and implement corrective action plan

- Lead / Drive Process improvement & savings projects

- People management
- Responsible for people management & development.

- Coach & develop SMEs/Leaders. Create and train back-ups for each process`

- Conduct regular training programs for warehouse team members on safety, material handling, processes and ERP systems

Qualifications & Experience:

- Graduate/Postgraduate  (MBA in Supply Chain management would be preferred)

- 12-15 years of experience in warehouse management  (min 5 yrs in leadership role)

- Proficiency with warehouse procedures and policies

- Good experience of ERP warehouse management systems and documentation tools (D365 preferred)

- Good communication, collaborative and coordination abilities

- Proficiency in MS Office and document management systems

Preferred Skills:

- Experience in pharma & food industry

- Knowledge of ISO standards and audit documentation