Warehouse Muda III (2nd Shift)

Position Overview
The Muda Operator (2nd shift) is a key position within operations that will focus on handling problem orders by identifying the problem, analyzing possible solutions, and deciding on the best course of action, in a timely manner.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
·         Diagnose why an order had to be removed from the standard process
·         Ability to successfully resolve an issue and move the order along to the next process
·         Respond to and/or report recurring issues.
·         Assist with and perform investigations into process failures and document findings accordingly
·         Support cross-training efforts for current techs and assist in training new techs, as needed.
·         Continuously identify opportunities to improve the overall success of operations.
·         Work with engineering and quality to initiate and implement process improvements
·         Effectively work in a dynamic, team environment, with the flexibility to rotate responsibilities as required.
·         Perform quality checks on devices.
·         Proactively identify areas for improvement related to operations.
·         Maintain accurate documentation and records with integrity.
·         Interpret and input data into application-based data systems.
·         Read, comprehend, and adhere to written work instructions, SOP’s, etc
·         Follow verbal instructions from supervisors, group leaders, and trainers.
·         Adhere to all safety policies and procedures and promote a safe work environment for all team members.
·         Consistently meet attendance, quality, and productivity expectations.
·         Accomplish other duties as required.

Competencies (Knowledge and Skills needed for this position)
·         Strong oral and written communication skills. Group presentation skills.
·         Read, Write, and Speaks English
·         Strong computer experience.
·         Proactively identify areas for improvement related to manufacturing quality, processes, and productivity, by monitoring actual production.
·         Continue to work as a tech when not assigned training duties
·         Attention to detail and ability to work with a sense of urgency.
·         Ability to adapt to/work in a dynamic workplace environment
·         Ability to work independently and as part of a team
·         Ability to identify opportunities for process improvements
·         Be flexible to change to complete job functions and actively seek opportunities through flexing to achieve business objectives.

-   Required Education
- High School Diploma/GED Required

-   Experience
o    Hearing Aid Manufacturing experience preferred.
o    Knowledge of a variety of hearing aid manufacturing roles