Front Desk Receptionist

TBK Bank Sports Complex is looking for part-time Front Desk Workers. This role offers an excellent opportunity to engage with our community, support daily operations, and contribute to a positive environment for all visitors and staff. If you enjoy providing exceptional customer service and working in a dynamic setting, we encourage you to apply.

2 openings for 5 - 6 hours a day, 10 - 20 hours a week, shifts can be scheduled anywhere between 7am to 10pm, weekends needed

Responsibilities:

- Greet all individuals entering the facility and point them in the appropriate direction.

- Check members and guests in for Open Play and ensure they have proper documents on file.

- Answer inbound calls from customers and internal team members.

- Manage the cash register.

- Take payments for rentals and understand the rental process.

- File invoices, receipts, and register reports appropriately.

- Answer guest, member, and employee questions about the facility schedule.

- Obtain, scan, and file participant waivers correctly.

- Maintain office cleanliness and organization.

- Convey any important information to its appropriate recipient (e.g. Sports Staff, CFO, etc.)

- Will need to understand complex rules and be able to communicate them with people checking in.

- Other duties as assigned.
Requirements

- Must be 16 years of age or older

- Preferred prior experience working as a receptionist or secretary

- Ability to sit at a desk and work at a computer for prolonged periods of time

- Basic to Intermediate knowledge of Word and Excel

- Willing to work nights and weekends

- Must be able to pass a background check