Market Customer Service Associate

A Customer Service Associate is responsible for helping customers with questions or concerns regarding company products, services, loss prevention, etc.

Requirements
Essential functions

- Help and assist customers in finding merchandise and providing information

- Greet and talk politely with customers

- Comply with Loss Prevention guidelines

- Gain and maintain knowledge of merchandise

- Operate tools and equipment safely

- Comply with supervisory coaching related to performance, work habits, and attitude

- Function as a team member and get along with others

- Adhere to daily work schedule

- Work in a fast-paced environment

- Perform other duties as needed or assigned
Knowledge, skills and abilities

- Sales skills

- Verbal and written communication skills

- Phone etiquette

- Customer service

- Positive attitude

- Friendly and approachable

- Calm in stressful situations

- Self-motivated

- Multi-tasking

- Observant

- Attention to detail
Physical Requirements

- Grasping, bending, twisting, squatting,

- Move, lift (minimum height of 4' on a regular basis), and carry a minimum of 50lbs

- Walk, stand, climb ladders, be on feet entire shift

- Push/pull a heavy loaded pallet with manual pallet jack

- Push/pull a loaded stock cart

- Operate heavy equipment; Baler, etc. (will train)
Education and Experience
High school diploma or equivalent preferred
Previous experience in Loss Prevention, Security and/or Customer Service preferred

Age requirement
Minimum age 18

Additional
Navajo Speaking preferred

I acknowledge that the position I am applying for requires me to complete all job-required training and assessments within a prescribed time period if I receive the position.

If you need assistance completing the application process please contact Human Resources at (505) 722-4366 Ext 143.